Trade Associations

Commercial Collection Agency Association

The Commercial Collection Agency Association (CCAA) is part of a triadic organization with just over 100 members. Its core membership group of commercial collection agencies, represents the most prestigious commercial collection agencies in the United States. CCAA’s affiliate members are law firms and law list publishers who comprise the remaining elements of the Triadic System, the oldest and most cost-effective world-wide legal forwarding network.

The CCAA was established in 1972 to improve the quality and reputation of the commercial collection industry. It is part of the Commercial Law League of America (CLLA), the oldest creditors' rights organization in the country, founded in 1895.

Membership in the CCAA, whose members are the only collection agencies in the United States certified by the Commercial Law League of America and authorized to display the seal of the Association, is limited to those select agencies in the country who continue to meet CCAA's rigorous criteria. To download a copy of the publication "What Is A CLLA Certified Agency", just click here.

International Association of Commercial Collectors

The International Association of Commercial Collectors, Inc. (IACC) is an international trade association comprised of more than 240 collection specialists and 160 commercial attorneys. With members throughout the U.S. and in 20 international countries, IACC is the largest organization of commercial collection specialists in the world.

To be certified by the IACC, applicant agencies must meet a rigorous set of certification standards. The agency must be well established with experienced owners and principals. Applicants must carry a minimum of a $10,000 statutory or blanket client bond and must maintain a separate trust account for all client money.

Before granting certification, IACC verification process includes checking client references to verify that an agency's professionalism and character are aligned with the IACC code of professional ethics. Once certification in IACC is granted, agencies are expected to maintain a high level of professional standards and to continually strive for even greater excellence in their business operation.

California Commercial Collection Association

Dedicated to upholding and maintaining the integrity of Commercial Collection Agencies in the State of California through a forum providing open discussion of mutual problems and continuing education.

California Association of Collectors

Since 1917, the California Association of Collectors has served and protected the interests of the collection industry. CAC is pledged to promote, stimulate, increase and improve the educational, social, economic, and ethical welfare of the California collection industry and the public which it serves; and to apply the collective knowledge and experience of its members toward maintaining an ethical standard of collection service.

Better Business Bureau

BBB Accreditation is an honor - and not every company is eligible. Businesses that meet the high standards are invited to join BBB. Businesses meeting BBB standards are presented to local Boards of Directors (or designees) for review and acceptance as a BBB Accredited Business.