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Testimonials
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"I would like to take this opportunity to thank you for the excellent service you have provided over the past 14 years. Your ability to handle our difficult bad debt accounts has proven that your collection agency is the best in the business."
- 790 KABC / 95.5 KLOS
Outsourcing Benefits
Variable Costs
Regardless of the products or services provided, employee related costs and the associated overhead are relatively fixed for most companies.
Outsourcing turns these fixed costs into variable costs. Because of their greater economies of scale, outsourcing providers can price their
services for variable demand.
Reduced Investments in Assets
Investments in staff training, other employee development, process reengineering, restructuring programs and so forth all involve investments
for the future. Investments in fixed assets such as computer systems, though depreciable over time, usually involve large up-front expenditures.
Outsourcing effectively transfers these investments to the future by only paying the outsourcing provider for services rendered.
Furthermore, since it is in the interest of the outsourcing provider to maintain its service advantage by regularly investing in people and systems,
the user of outsourcing services can be assured of access to state of the art technology and current best practices.
Production Improvements
On the other side of the investment equation is the productivity gains that result. Investments in technology will provide immediate (hopefully)
productivity gains, but the rate of gain soon diminishes without additional investments in systems and people. Partnering with an outsourcing service
provider will ensure not only short-term productivity gains, but also ongoing improvements without the need for additional investments.